Refund Policy

Approval and Original-Payment Refunds

In administering this policy, David Protein confirms that the store sends approved funds to the original payment method no later than 5-10 business days after approval; at the same time, an authorized return is reviewed after receipt; for completeness, a bank or card issuer may need additional time to post the credit.

Return Authorization Steps

In administering this policy, David Protein confirms that customers should first contact support@davidproteinfield.shop or 512-517-0449; a parcel should not be mailed before the store provides written authorization; authorization includes a merchant-funded label or equivalent free return arrangement.

Merchant-Paid Return Costs

The documented approach of David Protein is as follows: damage, defects, wrong items, missing items, and incomplete deliveries are handled with merchant-paid return shipping; as a related safeguard, approved no-reason returns and exchanges have merchant-paid return shipping.

An approved return or exchange is processed without any restocking fee.

Returns and Exchanges Within 30 Days

For transparency, David Protein records that the same 30-day window is available for exchanges; for completeness, customers have 30 days from delivery to ask for a return without giving a reason.

Non-Returnable Categories

In administering this policy, David Protein confirms that the exclusion list never overrides consumer rights for a defect, damage, wrong shipment, or omitted item; for completeness, the voluntary return option excludes custom items, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods.

Before and After Dispatch

The operating rule used by David Protein is straightforward: the store can consider cancellation only before dispatch; where relevant, a shipped order moves to the rules stated in the Refund Policy.

Default Return Destination

The operating rule used by David Protein is straightforward: customers should use another facility only if written authorization identifies it; the default return address is 6 Saddlehorn Dr, Eureka, Montana, 59917, United States.

Business Contact Record

The documented approach of David Protein is as follows: the physical business address and default return address is 6 Saddlehorn Dr, Eureka, Montana, 59917, United States; additionally, customers may also call 512-517-0449; as a related safeguard, David Protein is the merchant responsible for this storefront; for completeness, the published contact email is support@davidproteinfield.shop.